Does the above sound familiar? This message is displayed on emails with status ‘Pending Send’ in CRM 4.0 when you try sending an email using the web client.
After trying several things (changing the polling interval, checking the exchange router configuration, restarting the router service a few hundred times), I realised that there probably was a step I was missing. Finally realised this had to do with the E-mail configuration setup in the user record in CRM. Selected the option ‘E-mail router’ for both incoming and outgoing.
Then I checked the email router configuration manager was displaying the list of CRM users on selecting a server and clicking ‘Load Data’. Finally, published the configuration.
Emails are now being sent out in a matter of seconds! Can’t believe I spent so much time figuring this one out.
P.S. There’s so much to learn in CRM 4.0 [ and to unlearn from 3.0 
]
[...] http://niths.wordpress.com/2008/08/27/this-message-has-not-yet-been-submitted-for-delivery/ [...]
Pingback by This message has not yet been submitted for delivery (email activity status pending send) « Nishant Rana’s Weblog — September 24, 2008 @ 2:54 am
Thanks, just what we needed!
Comment by Fahim — February 20, 2009 @ 9:52 am
Thanks
Exactly what i needed.
Comment by mthulisi — March 5, 2009 @ 1:27 am
Hi Nithya,
.
Had this issue in one of my projects and googled for a solution, good to see your post for the same
Comment by Saurin — May 14, 2009 @ 3:25 am
[...] Router may not have been configured correctly. The following is a small thing you can easily check: http://niths.wordpress.com/2008/08/27/this-message-has-not-yet-been-submitted-for-delivery or something a bit more involved here: [...]
Pingback by Work, You Stupid Thing » MS CRM 4.0 Email Messages Fail to Send — October 11, 2009 @ 6:25 pm