Hi,
I had to install CRM on one of our servers last week and it turned out to be quite an adventure! The environment was CRM 3.0 with SQL 2005 and VS.NET 2005. Here is one of the issues i faced with the installation:
1. The User Manager option was not showing up in the Deployment Manager. An error saying “The Server is not responding. This might happen if it is currently unavailable or does not exist…etc…” was being thrown.
To resolve this, check the version of .NET Framework being used by the CRM website. Run the IIS Manager and navigate to the ASP.NET tab on the CRM website properties.Specify the Framework to be used as 1.1.4322. For Reports, use Framework 2.0. Do remember to register the ASP.NET Frameworks you are going to use by executing aspnet regis. Do and IISRESET and you’re good to go!
More in my next post!
HTH,
Niths
Hi,
I set the ASP.NET for crmwebsite on .1.4322and for reports 2. I still have the same problem – I can’t run reports from CRM as I get a message that REPORTS.config has invalid schema.
Please, help
Lidia
Comment by Lidia — May 25, 2007 @ 1:11 pm
Hi Lidia,
You will need to register the ASP.NET 1.1 version. For this, you will need to navigate to the Microsoft.Net 1.1.4322 directory (usually under C:\windows or such). Run aspnet.regis -r at the command prompt and wait for completion of the command. You should get a message saying the version has been registered successfully.
Now ensure that the CRM website is using ASP.NET 1.1.4322 and the Reports virtual directory is using 2.0. Reboot the server and check.
HTH,
Niths
Comment by niths — May 27, 2007 @ 9:16 pm
Thank you, thank you, thank you!
This solved my problems.
Comment by JT — June 2, 2007 @ 1:04 pm
I am having the same problem as Lidia. Problem is, I do not have an asp.net tab in IIS websites! Now that I ran aspnet.regis -r, i no longer have access to sharepoint and cannot run reports in CRM.
Please Help?!
Comment by William C Burchett Jr — July 23, 2007 @ 12:31 am
Please check this: IIS ->Web Server Extensions ->ASP.Net v1.1. This should be set to Allowed. Same with v2.0
Comment by niths — July 23, 2007 @ 1:33 am
I am experiencing this same issue, however when i set my SRS 2005 using .NET 2.0 and CRM website using .NET 1.1, register the framework and reset IIS, i cannot even access the CRM web client – 404 page cannot be found error. Also, not sure if this is related, but i am not able to view any available users in Deployment Manager – it’s almost as if it isn’t installed in the same Domain as ANY users…
any ideas?
Thanks,
Melissa
Comment by Melissa — October 29, 2007 @ 10:38 am
See if in IIS, node Web Service Extensions ASP.NET 1.1.4322 and ASP.NET v2.0.50727 are Allowed.
Specify the Framework to be used:
CRM Site and MSCRMServices – ASP.NET 1.1.4322
Reports and ReportServer should be with ASP.NET v2.0.50727
Victoria
Comment by Victoria — October 31, 2007 @ 4:08 am
Same issue. Why do I need to re-register 1.4 after installing 2.0? and why doe the 2.o installation change All eb sites to use 2.0 and not leave the 1.4s alone?
Comment by Mark — February 12, 2008 @ 3:05 pm
I could kiss you. It took me all day to find your info on the web. But it woiks! It’s like a gift that keeps on giving. Bless you.
Comment by Mike in NH — June 28, 2008 @ 1:45 am